Customer Services

Following the devastating attack at Manchester Arena on Monday 22nd May 2017, the arena is now working towards re-opening in early September. Whilst it was always the intention to honour existing summer events, the damage caused to the main public area outside of the arena has left them with no option than to remain closed until September.

All ticket holders for the following shows have been emailed directly with information on tickets for rescheduled dates or cancellations. Please get in touch with Customer Services if you have not been contacted.

  • Ritchie Blackmore’s Rainbow – 22nd June
  • Celine Dion – 25th June & 1st August
  • Blink-182 – 14th July

Our thoughts go out to all those affected by this tragedy #WeStandTogether

Please make sure you have checked our FAQ, you may find your question is answered there.

You may track your order progress from the Order Tracking page.
Enter your Customer Reference and Order Reference from your confirmation email in the boxes provided.

When contacting us regarding an existing order, please provide as much information as you can about you and your order to enable us to respond quickly and effectively to your query.

For your protection, please do not provide credit card numbers, passwords, bank account numbers or other non-public information when contacting us. Public internet email is a communication channel which cannot be guaranteed to be secure, therefore there are no guarantees that any email or its contents have not been intercepted by a third party or have been altered after being sent. The Ticketline Network Ltd is committed to ensuring the privacy of your information.

Customer Services Hotline: 0161 813 2222
Email: customerservices@ticketline.co.uk
Address: Customer Services
Ticketline
PO Box 4061
Manchester
M60 1YT
Opening Hours: Monday to Friday
Saturday to Sunday
10.00 - 18.00
10.00 - 16.00
Outside these hours,
try our Sales Hotline

Alternatively complete this form

* denotes a required field, but the more of information you can provide, the quicker we will be able to answer your query.

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