All levels of the NEC are accessible to wheelchair users, via ramps or lifts.
For vehicles displaying orange badges, parking is free of charge, situated at or near the main entrance.
Additional parking is also available, in main car parks, and these are serviced by free shuttle buses which are accessible to wheelchair users.
On arrival, Traffic Officers will direct you to the most convenient parking area.
All visitors who have a disability, attending concerts are advised to call the venues Dedicated Ticket Line number (0121 782 3555) when booking tickets. Please inform us at the time of booking if you need a wheelchair space or have any special requirements, so that we can arrange for everything to be ready on your arrival.
Assistance Dogs are welcome but it is not recommended that they are brought to concerts or other loud events.